Carriers
Unless otherwise specified, we will ship your order through FedEx, DHL, UPS, or EMS. We can also use your account.

Order Processing Time
Normally items are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Customized items will take 25-30 business days depending on our backlog orders.

Shipping Charges
All products enjoy free shipping worldwide.

International Buyers-Please Note:
Import duties, taxes and charges are not included in the Item price. These charges are the buyer's responsibility.

Delivery Time
Most orders take 3-30 days.

Tracking
We will normally send you the tracking number of your shipment via e-mail once the item has shipped. For this reason it is important that you include your e-mail address on your registration or quote.

If you have any questions, please contact us email: kollmorgends@yeah.net